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Credit Benchmark supports two secure file transfer channels:
  • SFTP for automated or scheduled file exchange between systems.
  • CB Secure for manual upload and download through a browser.

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Standard Feed File Delivery

Credit Benchmark can make standard output files available through SFTP. In this model, Credit Benchmark publishes an agreed feed file to the secure transfer location on the agreed schedule, and your systems collect it from there. SFTP and CB Secure can also support custom file exchange, including files you send to Credit Benchmark and managed workflows such as Matching as a Service. Both channels use encrypted transport and are restricted to approved client IP addresses. The sections below cover the connection setup rather than the contents of a specific feed.

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Choose a Channel

ChannelUse whenProtocolAuthentication
SFTPFiles are produced or consumed by an automated process.SSH / SFTP on port 22SSH public key, password, or both
CB SecureA person needs to upload or download files manually.HTTPS on port 443Username and password; MFA is available

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Channel Setup

Use SFTP when files need to move between Credit Benchmark and a client-controlled system without manual browser steps.

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Endpoints

Use DNS hostnames when connecting. IP addresses are provided for firewall allowlisting only.
EnvironmentHostnameIP addressPort
Productioncbsecure.creditbenchmark.com206.142.214.5022
UATuatcbsecure.creditbenchmark.com206.142.214.5222

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Client Requirements

  • Install or configure an SFTP client or automated transfer job.
  • Allow outbound access to the relevant Credit Benchmark hostname on port 22.
  • Provide the public source IP addresses that Credit Benchmark should allowlist.
  • Choose public key authentication, password authentication, or both.

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SSH Public Key Requirements

RequirementValue
Key typeSSH-RSA
Minimum strength2,048-bit RSA
Recommended strength4,096-bit RSA
FormatOpenSSH single-line public key
Maximum key lifetime2 years
Only send Credit Benchmark the public key. Private keys must remain under your control.
Use CB Secure when users need a browser-based upload and download portal instead of an automated SFTP connection.

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Endpoints

EnvironmentURLIP addressPort
Productionhttps://cbsecure.creditbenchmark.com206.142.214.50443
UAThttps://uatcbsecure.creditbenchmark.com206.142.214.52443

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Client Requirements

  • Use a browser that supports HTTPS.
  • Allow outbound access to the relevant Credit Benchmark URL on port 443.
  • Provide the public source IP addresses that Credit Benchmark should allowlist.
  • Use username and password authentication. MFA is available.
SSH public key authentication is not available for CB Secure.

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Information Credit Benchmark Needs

Provide these details before an account is created.
ValueWhat it isExample format
Company nameThe legal or operating entity that will use the connection.Example Bank Ltd
IT contactA named technical contact for setup, changes, and operational issues.Name, phone number, and email address
ChannelThe file transfer channel you need.SFTP, CB Secure, or both
Source IP addressesThe public IP addresses or CIDR ranges that should be allowed to connect.203.0.113.10 or 203.0.113.0/28
Authentication methodRequired for SFTP only.Public key, password, or public key and password
Public keyRequired for SFTP public key authentication only.OpenSSH single-line RSA public key
Credit Benchmark will not create or maintain a connection without current technical contact details.

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IP Allowlisting

Access is limited to IP addresses supplied by the client and approved by Credit Benchmark.
Allowlist typeLimit
Individual IP addresses5 or fewer
CIDR ranges5 or fewer ranges
Total address coverageUp to 1,280 IP addresses across individual entries and CIDR ranges
Client teams are responsible for firewall changes in their own environment.

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Password Requirements

Passwords must:
  • Be 10 to 30 ASCII characters.
  • Include at least one uppercase letter, one lowercase letter, one number, and one supported special character.
  • Not contain spaces or non-printable characters.
  • Be stored securely and shared only with authorised users.
Passwords expire 18 months after creation. Supported special characters: 
_ % + = - [ ] , . { } $ \ ` & ( ) < " > | ; ' ^ * ? : # @ !

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File Size and Retention

Credit Benchmark file transfer is a store-and-forward service, not an archive. Clients are responsible for retaining their own copies of transferred files.
LimitValue
Maximum storage per account5 gigabytes
File retentionFiles may be removed on a rolling 30-day basis
Maximum single file, one-time delivery1.5 gigabytes
Maximum single file, automated delivery400 megabytes
Files above accepted limits may be blocked or deleted.

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Processing Expectations

Uploaded files are generally processed within 30 minutes end to end. Some workflows run once every 24 hours. SFTP is not a real-time interface. If your workflow requires real-time data transfer, use a real-time protocol agreed separately with Credit Benchmark.

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Account Lifecycle

Accounts that are not accessed for more than 6 months may be deleted, including associated files. For setup or connection changes, contact your Credit Benchmark representative or support@creditbenchmark.com.
Last modified on May 8, 2026